I wouldn’t normally do this but I am angry and sad and disappointed. I have just now posted this on the Marks and Spencers Facebook Page. What a disgrace they are.
Disappointment at Christmas. In the summer Marks and Spencers failed to deliver a gift of champagne and chocolate to my daughter. Anyone can have a bad day (or week) and so I consigned the sad event to the past. My parents were celebrating their sixty sixth wedding anniversary on December 21st and I couldn’t be with them and so ordered flowers. In spite of them having my mobile number and having delivered to the address many times before they let me down yet again. How perfectly dreadful. They have taken my money, oh yes, that’s gone but my parents didn’t get their flowers and now the occasion has past and the disappointment is searing. What do you say M and S – how much Magic and Sparkle is there in this performance.